Toll free service numbers are used by businesses to offer free call communication to customers. Toll free number service usually starts with the 1800 number in India. With toll free number service, the cost of calling the business is taken care of by the business. It makes calling convenient and increases customer engagement rate.
Features of Toll Free Services
The features of toll free service are:
- Toll free numbers offer 24×7 support for local, national, and also international customers.
- It helps customers to take benefit from self-service through the IVR menu. A customer can choose the nature of service through the menu or can also get in touch with the agents or experts directly.
- With a toll-free number, the calls can be directly routed to the agents or experts, as per the need of the customer. It helps the customers to get instant responses and assistance.
- The easy recall number helps customers to easily reach the concern number. With easy retention, the number can be reached as many times as the customer needs.
- As the cost is bared by the organization, the customer can ease out on connecting and communicating. It increases efficiency and efficiency of service delivery.
Toll Free Number Bridging The Gap For LGBTQ+
The LGBTQ+ community has been a socially vulnerable population. Even with equity and equality rights, their rights are seen to be often violated. There are many organizations, both Government and Non-profit that have been trying to ensure the protection of rights in this community. Human rights are the core of a dignified life which is the basic human right on this planet. Toll free service helps organizations to bridge the gap in human rights and offer the community justice and integrity.
Toll free number service in India helps move LGBTQ+ rights forward in many ways, some can be discussed under the following themes:
- Healthcare services: Healthcare is a basic human right, which is often a struggle for the LGBTQ+ community. Social taboos and superstitions often create discrimination among community members. This results in not getting proper information and treatment which leads to further compromise on the quality of life. With toll free service numbers, members of the community can get all the information needed. It also helps in booking home visits and laboratory collection for tests.
- Online counseling: With everyday discrimination, personal and professional trauma is seen to be common in the community. Unable to express or explain one’s emotions results in the deterioration of mental health. Online counseling offered by the organization, especially for the LGBTQ+ community helps to get the necessary intervention. An individual can get all the needed help and guidance without any expenditure. It helps to emotionally support and also in building the confidence of the individual. Without the fear of being judged, one can share everything and get the services.
- Emergency services: With toll free number service, getting emergency services becomes easier. Toll free numbers can be used to reduce and report violence (both mental and physical). While the LGBTQ+ might not get immediate intervention and action, with toll free numbers this barrier can be eradicated. One can report any case of danger and get an immediate response. It can also be used for medical emergencies. It acts as both a preventive and intervention measure.
- Guidance and consultation: Toll free numbers can be used to provide guidance or take consultations. There are many policies, programs, and schemes for the LGBTQ+ community. Many scholarships and fellowships are offered which is not much in the public domain. Toll free number service can be used to disseminate this information. Toll free numbers can also help to guide students from the community to choose career options, provide a guide for applying for loans, etc. It helps community members to get all relevant information without being uncomfortable or unappreciated.
Knowlarity is one of the leading toll free service providers. Many organizations prefer it for the quality service it offers. It is one of the toll free service providers that allow customized packages as per the need of the business/ organization. An organization that wants to work for and with the LGBTQ+ community can easily collaborate with Knowlarity for the best features. It adds value and quality to every solution. The affordable packages and easy integration feature make Knowlarity a popular choice as toll free service provider.